Privacy Policy

Section 01Introduction

Protecting your personal data is a priority for us.

This Privacy Policy explains what personal data we collect, how we use it, which service providers may process it, and what rights you have under applicable data protection laws, including the General Data Protection Regulation (GDPR).

This policy applies to both our website and our mobile application.

Section 02Data Controller

The data controller responsible for processing your personal data is:

Contact email

privacy@passengermap.com

Section 03Personal Data We Collect

3.1 Email Address

When you create an account, we collect your email address.

Your email address is used exclusively to:

• create and secure your user account;
• allow you to log in to your account;
• send emails required for the proper operation of the service;
• send reminders or notifications that you have explicitly requested through the platform.

Your email address:

• is never used for advertising or marketing purposes;
• is never used for commercial campaigns;
• is never sold or rented to third parties.

3.2 Location Data

The application may request permission to access your geographic location.

This permission is optional and requires your explicit consent.

If you grant access to your location, it is used only while you are using the application in order to:

• display your position on a map;
• enable features that require location information.

Location data:

• is not recorded;
• is not retained;
• is not associated with your user account;
• is not stored on our servers.

Your location is only used temporarily during your active session.

You can refuse access to your location or disable it at any time through your device settings.

Refusing to share your location does not prevent you from using the service, but some map-related features may not be available.

Section 04Analytics and Usage Measurement

We use Amplitude to measure how our website and application are used.

These analytics help us to:

• understand how users interact with the service;
• improve existing features;
• identify and fix potential technical issues;
• improve the overall user experience.

We use an Amplitude instance hosted in the European Union region.

Data collected through Amplitude is used exclusively for analytics and service improvement purposes.

It is not used to:

• deliver targeted advertising;
• create advertising profiles;
• sell or monetize user information.

Section 05Cookies

Our website does not use advertising cookies or marketing tracking cookies.

We use Amplitude to measure how our application is used and to improve the service. In the mobile application, analytics are collected through the Amplitude SDK integrated into the application and do not rely on cookies.

Data collected through Amplitude is used exclusively to analyze service usage, improve features, and enhance the user experience.

Amplitude data is not used for targeted advertising and is not sold or shared with third parties for commercial purposes.

We do not use cookies for:

• advertising purposes;
• marketing tracking;

Section 06How We Use Your Data

Personal data collected through the service is used only to:

• provide and maintain the service;
• enable access to your account;
• operate the features provided by the application;
• send necessary communications requested by the user;
• improve the reliability and quality of the service.

We do not collect personal data for commercial or advertising purposes.

Section 07Subprocessors

To operate our service, we use technical service providers acting as subprocessors under the GDPR.

These providers only process the data necessary to provide their services.

These providers are contractually required to:

• maintain data confidentiality;
• implement appropriate security measures;
• comply with applicable data protection regulations.

You can consult their privacy policies:

• Amplitude: amplitude.com/privacy
• MongoDB: mongodb.com/legal/privacy
• Amazon Web Services (AWS): aws.amazon.com/privacy

Section 08Data Sharing

We do not sell, rent, or commercially share any personal data.

Your personal data is only accessible to people and service providers strictly necessary for operating the service.

We do not share your data with third parties for advertising or commercial purposes.

Section 09Data Retention

Your personal data is retained for as long as your account remains active.

If you request deletion of your account, your personal data will be deleted or anonymized within a reasonable timeframe, unless we are required by law to retain certain information.

Section 10Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

• unauthorized access;
• loss;
• alteration;
• disclosure.

Section 11Your Rights

Under the GDPR and applicable data protection laws, you have the following rights:

• Right of access: obtain a copy of the personal data we hold about you;
• Right to rectification: request correction of inaccurate data;
• Right to erasure: request deletion of your personal data;
• Right to restriction of processing: request limitation of the use of your data;
• Right to object: object to certain types of processing;
• Right to data portability: receive your data in a structured format where applicable.

To exercise your rights, please contact us:

You also have the right to lodge a complaint with the relevant data protection authority. For users in France, you may contact the CNIL: cnil.fr

Section 12Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

• changes to our services;
• technical changes;
• regulatory developments.

The "Last updated" date at the top of this page will be updated accordingly.